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The Privacy Policy aims to disclose how Heidy Claddy collects, treats and protects personal data collected through the Website and / or customer service hotlines, so that users can freely and voluntarily determine whether they wish to provide their personal data through the forms provided for that purpose.

We remind you that the personal data that Heidy Claddy may collect through the Website or through various communications with the User will be treated with absolute confidentiality, Heidy Claddy pledging to keep secret about them and ensuring the duty to save them by adopting all necessary measures to prevent alteration, request and treatment or unauthorized access. However, the transmission of information over the Internet is not completely secure; therefore, and although Heidy Claddy will make its best efforts to protect the User’s data, it cannot guarantee the security of the same during transit to the Website. All information provided by the User will be sent at the User’s own risk. Once the User’s data is received, Heidy Claddy will use rigorous procedures and security features to prevent any unauthorized access.

Who is responsible for the processing of your data?
HEIDY CLADDY, S.L. sometimes acts as data controller and in other cases as data processor on behalf of other responsible entities.

Identity: HC Real Estate Agency , S.L.
C.I.F.: Y7091576T
Postal address: Avenida de Concepción Inmaculada , nº 20 de Arroyo de la miel (29631).
E-mail: Data Protection Delegate: What are the purposes of the processing of your data?
Through this Web Site, Heidy Claddy collects and processes your personal data for the following purposes:

To attend and manage your requests. We will use your data -including your telephone number- directly or through Real Estate Agents, who act as data processors, to attend and manage any request you make to us, including the valuation of a real estate asset.
Communication of data to the owner or marketer of the property. Heidy Claddy may communicate your data to the owner or marketer of the real estate asset, about which you have shown interest in order to manage your request.

To attend and manage your reservation. We will use your data to manage your requests for reservation of assets and if the interest of both parties in the sale is confirmed, make the necessary arrangements for it to come to fruition, either directly or through sub-processors such as property managers, agencies and lawyers.
Prevention of Money Laundering and Financing of Terrorism. When the nature of the operation is legally required, your personal data will be processed to comply with the regulations on prevention of money laundering and terrorist financing.
To manage the sending of information and commercial prospecting. Provided that you have given us your consent in the box provided for this purpose, we will use your data to send you commercial communications relating to the real estate sector that we believe may be of interest to you, by any means, automated or not (mail, WhatsApp, SMS, MMS, Internet, telephone…). In order to personalize the offers, we sometimes create commercial profiles with information provided (place of residence, interests expressed, etc.).
To process the curriculum vitae, sent by e-mail, and to inform of possible vacancies. When you send us your curriculum, by e-mail, we will use your data for the management of the same and offers of possible vacancies that fit your profile.

To carry out specific internal and quality control campaigns.
What is the legal basis for the processing of your data?
The legal basis for attending and managing your requests is the existence of a contractual and/or pre-contractual relationship.
The legal basis for communicating your data to the company that owns or markets the property is the execution of the contractual relationship.
The legal basis to attend and manage your reservation is the execution of a contractual relationship.
The legal basis for processing your data in order to comply with the regulations for the prevention of money laundering and terrorist financing is the fulfillment of a legal obligation.
The legal basis for the management of the sending of information and own commercial prospecting is your consent.
The legal basis for processing your resume to inform you of possible vacancies is your job application.
The legal basis for carrying out specific internal and quality control campaigns is legitimate interest.
How long will we keep your data?

The data obtained, in order to attend and manage your requests and reservations and to send commercial communications from us, will be kept as long as your relationship with us is maintained, and even after the termination of this for the period necessary for the formulation, exercise or defense of claims, and legal obligations, always being properly blocked. Specifically, if you have not checked the box accepting to receive commercial offers from us but you have expressed interest in a particular property, we will keep your data for 1 year to send you information about the property you are interested in or others in the same area similar. If you have ticked the box we will keep it for 3 years.

The data obtained to manage the curriculum and keep you informed of vacancies, will be kept for a maximum period of 12 months from receipt. Once this period has elapsed, the data will be duly deleted. If you wish, you will be able to send a new updated curriculum after this period.

The data obtained for the purpose of complying with the regulations for the prevention of money laundering and financing of terrorism will be kept for the legal period of 10 years.

Who may be the recipients of the data communication?
The data collected by Heidy Claddy through the web page may be communicated to the owner or marketer of the property, especially to Anticipa Real Estate, S.L.U., in order to guarantee the correct processing of your request in case the marketing is not carried out directly by Heidy Claddy .

What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not Heidy Claddy is processing personal data concerning him/her.

You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

On certain occasions, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. HC Real Estate Agency will stop processing the data, except for compelling legitimate reasons, or the exercise of defense of possible claims.

You can also object to receive commercial offers from us.

The persons concerned have the right to the portability of their data.

Likewise, you have the right to

n order to exercise your rights, please inform us in writing to HC Real Estate Agency indicating your name, surname, address, accompanied by a copy of your official identification document, by telephone at 612589902 or send us an e-mail to:
We inform you of your right to file a complaint before the Control Authority (AEPD).

Additional information
Minors: minors under 16 years of age should refrain from providing us with their personal data.

Updating of data: You agree to communicate, immediately, any changes to your data, so that the information held by HC Real Estate Agency is at all times updated and contains no errors.

Links: The Website may contain links to other websites. Please note that we are not responsible for the privacy and data processing of other websites. This Privacy Policy applies only to information collected on the Website. We recommend that you read the privacy and data processing policies of other websites that you link to from our Website or otherwise visit.